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AWS re:Invent 2020: Prioritize, assign, track, & automate agent work: Amazon Connect Tasks
AWS on Air 2020: AWS What’s Next ft. Amazon Connect Tasks
Getting Started with Amazon Connect Tasks | Amazon Web Services
AWS re:Invent 2020: Rapidly deploying social services on Amazon Connect
AWS re:Invent 2020: Responsive customer service with Amazon Connect
Demo : Task Automated Contact Center with Amazon Connect and Machine Learning
AWS re:Invent 2020: Amazon Connect and the future of cloud contact centers
Getting Started with Amazon Connect Cases | Amazon Web Services
AWS re:Invent 2021 - Unlock continuous CX innovation with Amazon Connect
AWS re:Invent 2020: Design critical customer communications with Amazon Pinpoint
Rian Brooks-Kane: Amazon Connect - On-demand contact centre in 10 minutes (AWS Community Day 2020)
Using Omnichannel Contact Center Capabilities with Amazon Connect | AWS Public Sector